Returns & Refund Policy
At Glam Me Out, your satisfaction is our priority. Every piece is crafted with the highest quality in mind — and if something isn't quite right, we're here to make it better. We offer hassle-free replacements and store credit to ensure you always leave happy.
Return & Exchange Window
Requests must be submitted within 3 days of receiving your order.
To initiate a return, please Request a Return through your account portal, or email us at hello@glammeout.com with your order ID and reason for return.
Returns will only be accepted after prior approval. To ensure a smooth process, please wait for approval before sending items back.
Damaged, Defective, or Missing Items
An unboxing video is required as proof — showing the sealed packaging being opened and all contents inside. This helps us resolve your concern quickly and accurately — we appreciate your understanding.
Once approved, a reverse pickup will be arranged within 3–5 business days. After inspection, you may choose:
- Replacement (same product, subject to availability), or
- Store Credit equal to your purchase value
Please note: If your pin code is outside our reverse logistics serviceable area, you will need to self-ship the product to us. We request you to self ship the products by "Speed Post" as your courier service. Your courier cost do not exceed above ₹300.
Dissatisfaction / Change of Mind
If you are unsatisfied, you may request a return within 3 days of delivery. The product must be unused, in original condition, and with all tags intact. Approved returns must be self-shipped by the customer at their own cost within 7 days. We request you to self ship the products by "Speed Post" as your courier service. Your courier charges do not exceed above ₹300.
Once received and inspected, store credit will be issued. We do not offer cash refunds.
Store Credit Terms
- Valid for 6 months
- Usable on any product
- Items purchased using store credit are not eligible for return or exchange, except in cases of damage, defect, or incorrect items.
Sale Items
Items purchased on sale or during promotions are not eligible for return or exchange, except in cases of damage, defect, or incorrect items.
Order Cancellation
- Orders can only be cancelled within 1 hour of placing the order.
- Once an order has been processed or shipped, it cannot be cancelled.
- In rare cases, we may need to cancel an order — such as payment issues, stock unavailability, or security concerns. If this happens, we'll notify you promptly and process any applicable refund to your original payment method.
Contact Us
For any questions, email us at hello@glammeout.com or Request a Return.